Question 1

Why $49–$149 per month?

Accepted Answer

Boltback is priced to what it returns, not to what it costs us to run. A Starter shop at $49 recovers one average $50 slot and Boltback has paid for itself for the month. The Growth tier ($99) covers multi-chair salons running around 200 appointments a week, and Pro ($149) unlocks unlimited chairs and priority routing for larger teams. Every plan ships with unlimited messages, unlimited scheduler connections, and zero per-message fees — there is no metered add-on waiting to surprise you on the invoice.

Question 2

Will it work with Calendly, Square, Acuity, or Setmore?

Accepted Answer

Yes — Boltback plugs into the same webhooks and APIs your scheduler already exposes, so cancellations surface the moment a customer hits "cancel." There is no manual export, no CSV upload, no double-booking risk, and no copy-paste from one tool to another. Once you connect your scheduler (a one-time OAuth step), every future cancellation is watched automatically.

Question 3

Do my customers get spammed?

Accepted Answer

No. Outbound only fires when a real, open slot lands on your calendar — never on a guess, and never as a batch blast. Outreach is frequency-capped per customer, paired to the service they actually book, and we honor a one-tap "STOP" instantly. If a customer has cancelled three times in a week, we cool them down. Quiet, relevant, and pulls back the moment it stops being useful.

Question 4

What data do you read from my customer list?

Accepted Answer

Only what Boltback needs to fill an empty chair — appointment events (service, time, status) and the minimum contact fields to reach the right person (name plus phone or email). We never resell customer data, never use it to train third-party models, and Boltback itself is not a model-training surface. Data is encrypted at rest, scoped per business, and exportable in one click whenever you ask.

Question 5

How fast does it pay for itself?

Accepted Answer

Most owners recover what they pay within the first 2–3 recovered slots of the month — at the Starter tier that is a single $50 booking. Even on a quiet month, replacing two no-shows pays the bill and the rest of the month is upside. The pricing page shows the math; the ROI calculator on the site lets you punch in your own numbers and see exactly how fast.